Visitor Terms and Conditions
1. Our Mission
Our mission is help people access the countryside in a low impact, responsible manner in order to help boost their wellbeing and enjoyment of nature. To facilitate this, we connect Visitors with Hosts who have Locations that are suitable for campervans to stay on. Learn more about a Location by reviewing the description, photos and past Visitor reviews.
2. Membership
2.1 When you book to stay at a Wild With Consent site that is certified by The Wild Members Association, you agree to become a member of The Wild Members Association. The rules of membership can be found in the
Wild Members Association constitution. The Wild Members Association is managed by Wild With Consent, and is a space for our Visitors to create a community.
2.2 Members can access certain benefits such as access to our directory of recommended campervan hire companies, or early notification of new Locations.
3. Your Responsibilities
You are responsible for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Location. For example, this means: (i) you are responsible for leaving a Location in the condition it was in when you arrived, and (ii) you must act with integrity, treat others with respect and comply with applicable laws at all times. You agree to follow the Wild Members Association Code of Conduct , the Countryside Code, the Seashore Code and the Caravan Code at all times when at a Location. Hosts reserve the right to ask Visitors to leave without refund if these codes are not adhered to. If you are booking for an additional guest who is a minor, you must be legally authorised to act on behalf of the minor and you are solely responsible for the supervision of that minor.
4. The Wild Members Association Code of Conduct
Visitors are required to follow the full Code of Conduct which can be found
here. The below code is a condensed version for accessibility.
4.1
Leave no trace. If you take it in, you carry it out. Leave the Location as you found it, taking all litter and food remains home with you.
4.2
Respect the natural environment. Don’t pollute e.g. by pouring fuel or disposing of human waste onto the ground or into water courses. Use the toilet in your campervan and dispose of it safely at a chemical toilet disposal point. Do not damage any vegetation or wildlife.
4.3
Light fires responsibly. Do not light a fire
unless the Host has given permission to do so. If a fire is allowed make sure you dig a fire pit in a safe location, at least a couple of metres from your campervan, woodland or farm buildings. Do not leave a fire unattended and reinstate the turf after use.
4.4
Access by permission only. Access to farmland beyond the immediate vicinity of the Location is at the Host’s discretion. Avoid walking on land which is used for farming purposes i.e crops, including grass land, which is prepared for hay/silage.
4.5
Minimal disturbance. Behave in a sensible manner to avoid disturbance to the Host owner, their family, staff, farming activities, animals, wildlife and crops. Please keep fully pets under control at all times.
4.6
Follow the Countryside Code. Follow the
Countryside Code at all times. Leave gates and property as you found them; follow footpaths; respect the local community; and protect the natural environment.
5. Booking on Wild With Consent
5.1 Booking. When you book a Location, you are agreeing to pay all charges for your booking (“Location Fee”). You are also agreeing that Wild With Consent may charge any security deposit identified during checkout. Any breach of The Wild Members Association Code of Conduct which gives rise to damage or clearing up, will be charged. When your booking is confirmed, a contract for a Reservation is formed directly between you and the Host. The cancellation policy and any other rules, standards, policies, or requirements identified in the Location listing or during checkout form part of your contract with the Host.
5.2 Location Reservations. A Location Reservation is a limited license to enter, occupy and use the Location. The Host retains the right to access the land during your stay, to the extent: (i) it is reasonably necessary, (ii) permitted by your contract with the Host, and (iii) consistent with applicable law. If you stay past checkout, the Host has the right to make you leave in a manner consistent with applicable law, including by imposing reasonable overstay penalties.
5.3. Accessing the Location. The exact place to park will be provided after payment via What3Words, with directions of how to access the Location. You will not share the What3Words location on any third party sites, for example on social media, or with any other persons. If a code is provided to gain access through a gate with a combination lock, you will not share the code with any other persons.
6. Cancellations, complaints and refunds.
6.1 Refunds
6.1.1 When a Visitor is eligible for a full refund, this will comprise the full payment amount minus the Stripe payment processing fee (1.5% + 20p for UK payment cards).
6.1.2 Refunds will be sent to the original payment card and should arrive within 5-10 days of the refund being processed.
6.2 Guest Cancellations
6.2.1 If a Visitor cancels within 12 hours of confirming a booking and completing payment, or more than 2 weeks prior to the check-in date, we will move the booking to an alternative date and/or Location, or process a full refund.
6.2.2 Visitors who cancel within 2 weeks of the check-in date will not be eligible for a refund. We may assist with moving the booking to an alternative date if possible, but the Location cannot be changed.
6.3 Host Cancellations. If the Host deems that the ground is too wet or the weather is too bad to access the Location safely, the Visitor will be offered i) an alternative location on the same property; ii) the opportunity to rebook their stay for a different date; or iii) a full
refund.
6.4 Complaints
6.4.1 Visitor complaints about a Location must be reported to Wild With Consent no later than 12 hours after discovery in order to be eligible for consideration for a refund.
6.4.2 Wild With Consent will consult with both the Visitor and the Host before deciding whether to issue a refund or not. The final decision on whether to issue a refund will rest with Wild With Consent.
7. Payment
7.1 Payment is taken at the time of booking, through our payment provider, Stripe. We accept most major cards including Mastercard, Visa and American Express. All payments are taken in GBP.
7.2 All credit or debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment then you will be notified as soon as possible.
8. Reviews
After each Location Visit, Visitors and Hosts will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other unacceptable language. Reviews are not verified by Wild With Consent for accuracy. By submitting a review, you consent that Wild With Consent may publish or share that review.
Host Terms and Conditions
1. Hosting on Wild With Consent.
1.1 As a Host, Wild With Consent offers you the opportunity to share your Location with our community of Visitors – and earn money doing it. We will create a Listing for you and agree with you the price of the site.
1.2 Pricing. The price of the site will be agreed between Wild With Consent and the Host.
1.3 Contracting with Guests. When you receive a booking confirmation via Wild With Consent, you are entering into a contract directly with the Visitor, and are responsible for access to the Location under the terms and at the price specified in your listing. You are also agreeing to pay Wild With Consent’s administration fee for each booking.
1.4 Independence of Hosts. Your relationship with Wild With Consent is that of an independent individual or entity and not an employee, agent, joint venturer or partner of Wild With Consent, except that Wild With Consent acts as a payment collection agent. Wild With Consent does not direct or control your Location and you understand that you have complete discretion whether and when to provide Location.
2. Managing Your Location
2.1 The Location. The Location is available for exclusive use by Visitors. Hosts will only accept one booking per night to maintain exclusivity and privacy. You agree to provide Wild With Consent with accurate information regarding your Location, including providing temporary and permanent updates as required.
2.2 Planning legislation. As a Host, you are responsible for ensuring compliance with all relevant planning legislation pertaining to Wild With Consent camping activities.
2.3 Other matters. The Host is responsible for (i) meeting health and safety regulations for the Location, (ii) having public liability insurance with a limit of indemnity of at least £2,000,000 that covers the provision of temporary campsites, (iii) preparing a risk assessment of the Location.
2.4 Host Taxes. As a Host, you are responsible for determining and fulfilling your obligations under applicable laws to report, collect, remit or include in your price any applicable VAT or other indirect taxes, occupancy taxes, tourist, income or other taxes.
2.5 Your Responsibilities. You are responsible for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Location. You are responsible for establishing rules and requirements for your Location and communicating these to Wild With Consent.
3. Commitment to loyalty
The Host agrees not to bypass Wild With Consent in their interactions with the Visitor. Any requests from a Visitor to make a Booking that have originated via Wild With Consent will be referred back to the Wild With Consent website or customer service team to complete the Booking.
4. Cancellations, complaints and refunds.
4.1 Refunds
4.1.1 When a Visitor is eligible for a full refund, this will comprise the full payment amount minus the Stripe payment processing fee (1.5% + 20p for UK payment cards).
4.1.2 Refunds will be sent to the original payment card and should arrive within 5-10 days of the refund being processed.
4.2 Guest Cancellations
4.2.1 If a Visitor cancels within 12 hours of confirming a booking and completing payment, or more than 2 weeks prior to the check-in date, we will move the booking to an alternative date and/or Location, or process a full refund.
4.2.2 Visitors who cancel within 2 weeks of the check-in date will not be eligible for a refund. We may assist with moving the booking to an alternative date if possible, but the Location cannot be changed.
4.3 Host Cancellations. If the Host deems that the ground is too wet or the weather is too bad to access the Location safely, the Visitor will be offered i) an alternative location on the same property; ii) the opportunity to rebook their stay for a different date; or iii) a full refund.
4.4 Complaints
4.4.1 Visitor complaints about a Location must be reported to Wild With Consent no later than 12 hours after discovery in order to be eligible for consideration for a refund.
4.4.2 Wild With Consent will consult with both the Visitor and the Host before deciding whether to issue a refund or not. The final decision on whether to issue a refund will rest with Wild With Consent.
4.4.3 If a refund is issued, Wild With Consent is not obliged to pay the Host for the booking.
5. Payment
5.1 Visitors will remit the Location Fee to Wild With Consent, via our payment provider Stripe, at the time of booking.
5.2 Payouts to Hosts are made at the end of every month, for the Location Visits that have been completed in that month.
5.3 Wild With Consent will deduct our 20% administration fee from the Location Fees due and transfer the net amount.
6. Reviews
After each Location Visit, Visitors and Hosts will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other unacceptable language. Reviews are not verified by Wild With Consent. By submitting a review, you consent that Wild With Consent may publish or share that review.
7. Duration and termination
7.1 These terms shall be binding on both parties until terminated by written mutual agreement.
7.2 Either party may terminate this agreement at any time, at which point the Host’s Location will be removed from the Wild With Consent website. We ask that any existing bookings are honoured unless otherwise agreed with Wild With Consent.
Website terms of use
1. Accounts
1.1 Account Creation. In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 8.
1.2 Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
2. Access to the Site
2.1 Licence. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited licence to use and access the Site solely for your own personal, non-commercial use.
2.2 Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality or content of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.
2.3 Modification. Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.
2.4 No Support or Maintenance. You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.
2.5 Ownership. Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site and its content are owned by Company or Company’s suppliers. Neither these Terms (nor your access to the Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms. There are no implied licences granted under these Terms.
3. User Content
3.1 User Content. “User Content” means any and all information and content that a user submits to, or uses with, the Site (e.g., content in the user’s profile or postings). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party. You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 3.3). You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company. Because you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy. Company is not obligated to backup any User Content, and your User Content may be deleted from the Site at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.
3.2 Licence. You hereby grant (and you represent and warrant that you have the right to grant) to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide licence to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicences of the foregoing rights, solely for the purposes of including your User Content in the Site. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.
3.3 Acceptable Use Policy. The following terms constitute our “Acceptable Use Policy”:
(a) You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.
(b) In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).
3.4 Enforcement. We reserve the right (but have no obligation) to review any User Content, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 8, and/or reporting you to law enforcement authorities.
3.5 Feedback. If you provide Company with any feedback or suggestions regarding the Site (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Company will treat any Feedback you provide to Company as non-confidential and non-proprietary. You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.
4. Indemnification
You agree to indemnify Company (and its officers, employees, and agents), including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content. Company reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
5. Third-Party Links & Ads; Other Users
5.1 Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.
5.2 Other Users. Each Site user is solely responsible for any and all of its own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. We make no guarantees regarding the accuracy, currency, suitability, or quality of any User Content. Your interactions with other Site users are solely between you and such users. You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.
5.3 Release. Subject to applicable law, you hereby release and forever discharge the Company (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links & Ads).
6. Disclaimers
The Site is provided on an “as-is” and “as available” basis, and, to the extent permitted by applicable law, Company (and our suppliers) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We (and our suppliers) make no warranty that the Site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.
7. Limitation on Liability
To the maximum extent permitted by law, and subject to the final paragraph in this Section 7, in no event shall Company (or our suppliers) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of, or inability to use, the Site, even if Company has been advised of the possibility of such damages. Access to, and use of, the Site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.
To the maximum extent permitted by law, and subject to the final paragraph in this Section 7, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to a maximum of fifty pounds sterling (GBP 50). The existence of more than one claim will not enlarge this limit. You agree that our suppliers will have no liability of any kind arising from or relating to these Terms.
The exclusions in this Section 7 shall apply to the maximum extent permitted by law, but Company does not exclude liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability which may not be excluded by law.
8. Term and Termination.
Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2.2 to 2.5, and Sections 3 to 9.
9. General
9.1 Changes. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Site. Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
9.2 Electronic Communications. The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing.
9.3 Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site.
9.4 Waiver. A waiver by Company of any right or remedy under these Terms shall only be effective if it is in writing, executed by a duly authorized representative of Company and shall apply only to the circumstances for which it is given. Our failure to exercise or enforce any right or remedy under these Terms shall not operate as a waiver of such right or remedy, nor shall it prevent any future exercise or enforcement of such right or remedy. No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of any such right or remedy or other rights or remedies.
9.5 Headings and Interpretation. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”.
9.6 Severability. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
9.7 Relationship between you and us. You confirm that you are acting on your own behalf and not for the benefit of any other person. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other.
9.8 Assignment. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
9.9 Governing Law and Jurisdiction. These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the subject matter or formation (including non-contractual disputes or claims) of these Terms.
9.10 Copyright/Trademark Information. Copyright © 2021 Wild With Consent.. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
9.11 Contact Information. If you wish to contact us in writing, or if these Terms require you to give notice to us in writing, please contact us at:
Grace Fell
Address: West Fleetham, Chathill, Northumberland, NE67 5JT
Telephone: 07796515957
Email: grace@wildwithconsent.com